Sales service
| Dear Customer: | |
| Thank you for your trust and support to Giantway. Our service start from the date you purchase our machine on the base of” customer oriented, hard service”. | |
| ★ | Free installation |
| ★ | Free product training |
| ★ | Solution of problem on the Technology and production processes |
| ★ | Provide message service to the customers |
| ★ | Not less than three times per year by telephone interviews to check the customer situation |
| ★ | Maintain the machine at the customer company Not less than twice peryear |
| ★ | 24-hour telephone consultation service |
| ★ | Booking service for the regular machine maintenance |
| ★ | Equipment maintenance services for life |
| VIP Customer Service | |
| As our valued customer, you could enjoy the above services especially enjoy a better quality of value-added services | |
| ★ | VIP events regularly |
| ★ | VIP Customer Forum held regularly |
| ★ | Regularly carry out technical "high-end dialogue " |
| ★ | VIP customer management as Members , maintenance professional |
